Holiday Closure Notice: We will be closed from 19.12.2025 to 05.01.2026. All the orders received during this time will be dispatched in chronological order in the New Year.
To receive your order before Christmas, please place your order by: Wholesale customers – 15.12.2025 / Retail customers – 18.12.2025.

Happy holidays and best wishes for 2026!

Please accept our apologies as our phone lines are currently down. If your enquiry is urgent please email social@bilthamber.com. Thank you for your understanding.

I placed an order without logging into my account, can my order be associated with my account after I have placed it?

Home / FAQs / I placed an order without logging into my account, can my order be associated with my account after I have placed it?

I placed an order without logging into my account, can my order be associated with my account after I have placed it?

Unfortunately, any orders placed when not logged into your account cannot be added to an existing account, so please make sure you are logged in when placing an order if you wish to keep a record of previous orders within your account.

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