I have product feedback or a review, where can I send this?
Please submit a contact form or send an email to design@bilthamber.com
I have product feedback or a review, where can I send this? Read More »
Please submit a contact form or send an email to design@bilthamber.com
I have product feedback or a review, where can I send this? Read More »
You will find this in the ‘Downloads’ tab on the information section of each product page.
Where can I find a digital copy of a technical sheet? Read More »
Adding a product to your cart will not automatically redirect you to the cart. Click on the shopping trolley icon on the top right (square, to the right of the search bar) to be taken to your cart. From there, you can check out. There is also a link in the green message that pops
Please ensure that you have inputted a number into the box marked ‘QTY’, located to the right of the product listing, beside the price. If this does not help, try refreshing the page. If you are still having problems, please submit a contact form listing the platform and web browser you are using and we
I clicked ‘add to cart’ on a product page, but nothing appeared in my shopping cart. Read More »
Unfortunately, any orders placed when not logged into your account cannot be added to an existing account, so please make sure you are logged in when placing an order if you wish to keep a record of previous orders within your account.
You will be sent an order confirmation to the email supplied when the order has been manually processed by our team. If you have not received an order confirmation within 24 hours of placing your order or are otherwise concerned that your confirmation email has not arrived, please submit a contact form with your order
I have placed an order but have not received an order confirmation. Read More »
You will find this in the ‘Downloads’ tab on the information section of each product page.
Where can I find a digital copy of a technical sheet? Read More »
Please submit a contact form here. Alternatively, you can call us on 01277 658899.
How can I best contact you for help or to give feedback? Read More »